Passenger Facilities at MILAN MALPENSA AIRPORT

Milan Malpensa Airport Facilities

Call Centre: Domestic and international arrival/departure, general  information +39.02.23.23.23

VIP Business Lounges
VIP and business lounges with dedicated services are available at Malpensa airport.
Business travellers should check with the airline to determine which facilities are open to them.

Lost Property
Passengers can send a fax to (+39) 02 74 86 30 18 describing their lost item, the date and the place that it was lost with their contact information (phone, e-mail). If the item is found, the airport will contact with the passenger. For items lost in the airplane, please, contact with your airline.

Left Luggage Terminal 1 Level 0 Arrivals B
+39.02.5858.0298

Fast Track

It is a premium service to all passengers that want to access quickly to the security checks and the boarding area in Malpensa airport. Locations: Terminal 1: 2nd floor. Terminal 2: Ground Floor.

 

Useful Phone numbers:

- Municipal police - Phone: (+39) 03 31 66 98 89

- Emergency room - Phone: (+39) 02 74 86 44 44

- Police - Phone: (+39) 02 748 67 64. 1 / 2 / 3 / 4.

- Phone caserma - (+39) 02 58 58 34 39.

- Local Police: Terminal 1 - Phone: (+39) 03 31 / 24 23 01. Hours: Mond-Fri from 9 am to 12.30 am. Thursday is opened also from 15.00 to 18.00. Phone: (+39) 03 31 / 66 98 89.

- Fire Fighters: (+39) 02 74 86 44 44 

 

Terminal 1 Services

Banking Services

Banks:

- Banca Popolare di Sondrio - Location: 2nd Floor - Check-in area 17.

Opening hours: from Monday to Friday from 8.00 to 13.15 and 14.30 to 15.45. On Saturdays: 8.35 to 12.00.

Various ATMs are located through the airport (Ground level, first level and second level).

 

- Poste Italiane - Location: in the Arrivals Level (Ground Floor)

Opening hours: from Monday to Friday from 8.20 to 13.45. Saturdays: from 8.20 to 12.45.

It has an ATM on the Arrivals (Ground Floor).

 

Tax Refund

- Global Blue - Location: First floor (Departures A) and Second Floor (Check-in).

Opening hours: First Floor: from 5.30 to 21.00 daily. Second Floor: from 7.00 to 22.30 daily.

Phone: Branch - (+39) 02 74 86 71 14 / (+39) 02 74 86. 71 12

 

- Tax Refund - Location: First floor (Departures A) and Second Floor (Check-in).

Opening hours: First Floor: from 7 to 22.30 daily. Second Floor: from 7 to 22.30 daily.

Phone: Branch - 800 30 53 57

 

- Premier Tax Free - Location: First floor (Departures A) and Second Floor (Check-in).

Opening hours: First Floor: from 7.00 to 20.00 daily.

Second floor: from 7.00 to 22.30 daily. Phone: Branch - Tel. 800 30 53 57

 

Currency Exchange

FOREXCHANGE

Locations: Ground Floor, First Floor and Second Floor.

The opening hours are, in general, from 5.45 / 6.15 / 7.15 / or 8.15 am (depending of the office at the airport) until 19.45 / 21.45 / 22.45 / 23.15 (depending of the office).

 

Pharmacy

- Ground Floor, Arrivals. Phone: (+39) 02 58 58 02 87. Hours: open from 8 am to 8 pm daily.

- First Floor - Phone: (+39) 02 585 8 22 21. Departures B. Hours: open from 8 am to 8 pm daily.

 

First AID

Location: on the South Side of the floor -1.

Phone: (+39) 02 74 86 24 02 - 09.

 

Chapel

Location: 2nd Floor - Check-in area 1 .

Hours: 8.00 a.m. on Sundays and religious days.

 

Meeting / Conference Room

It is known as “Malpensa Center”. It is the room available to rent for business, meetings, conferences or cultural events, among other uses. It can be rented by hours or for a full day.

Services provided at Malpensa Center: plasma monitors, audio/video technology, Wi-Fi, catering area, photocopier/printer/fax/PC (on demand), reserved parking, among others.

To book the space, passengers can write an email at: meetingmalpensa@seamilano.eu

Location: Terminal 1, Arrivals.

 

Post Office

Terminal 1 Level 0 Arrivals B Located opposite Arrival exit 6 - 7

Hours:

- 08.30 19.00 Mon-Fri

- 08.30 12.30 Sat

Phone: +39.02.58.58.66.11

 

Terminal 2 Services

Currency Exchange

Forexchange

Locations: Ground floor and first floor.

Hours: from 6.15 to 19.15 (ground floor) and from 5.15 to 21.15 (first floor).

Phone: 800 30 53 57

 

Banks

- Banca Popolare di Milano - Location: Ground Floor, Arrivals.

Hours: from Mon-Fri from 8.20 to 13.20 and from 14.35 to 15.35

Phone: (+39) 02 58 58 02 04

ATMs: Ground Floor

 

- Deutsche Bank - ATM: ground floor, arrivals.

 

- Euronet - ATMs: ground floor and first floor.

 

Pharmacy

Location: Ground Floor, Check-in area.

Phone: (+39) 02 58 58 03 13.

Hours: open from 5 am to 7 pm daily.

 

First AID

Location: Ground Floor - Outside terminal

Phone: (+39) 02 74 85 44 44